Privacy Policy

Effective Date: March 1, 2023

WELCOME TO VALITANA.COM (THIS “SITE”). IF YOU CONTINUE TO ACCESS, BROWSE AND/OR USE THIS SITE, YOU ARE AGREEING TO COMPLY WITH AND BE BOUND BY THE FOLLOWING PRIVACY POLICY, WHICH EXPLAIN THE DATA PROCESSES OF VALITANA LLC (THE “COMPANY”) RELATING TO THE SITE AND ITS APPLICATIONS.  YOU ACKNOWLEDGE THAT YOU HAVE CAREFULLY READ AND AGREE TO BE BOUND BY THIS PRIVACY POLICY.  IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU MAY NOT ACCESS OR OTHERWISE VIEW OR USE THIS SITE OR THE SERVICES.

The terms Valitana, Valitana LLC, Company or “us” or “we” refers to the owner of this Site, having an office at 600 Steamboat Rd, Suite 202, Greenwich, CT 06830.  The term “you” or “subscriber” refers to the user or viewer of our Site.

You agree to comply with and be bound by the following Privacy Policy herein, which explains the data processes of Valitana relating to the Site as well as its applications. This Privacy Policy is under regular review to ensure it is up to date and accurate. You acknowledge that you have carefully read and agree to be bound by this Privacy Policy.

Collection of Personal Information

Valitana may collect limited personal information about Site visitors, as well as service subscribers and account users to support Valitana’s service offerings and functionality, to improve the subscriber and user experience and Valitana’s products and services, or for other legitimate business interests. This may include basic business contact information, User ID and passwords, as well as IP addresses or device identifiers, among other similar information. Valitana will also collect information about your use of the Site, including searches that you run, any data that you upload, and the functions of Valitana’s services that you utilize (including your history of such use), among other similar information.

Data Processing, Storage and Retention

Subscriber data will be collected, stored and processed securely. Where subscriber’s data is transferred internationally, Valitana will ensure the appropriate precautions are taken to protect this data. Valitana will only use subscriber personal data for the purposes for which it was collected, unless Valitana reasonably considers that it is needed for another reason that is also compatible with the original purpose. Please email Valitana at compliance@valitana.com if there are questions. If there is a need to use your personal data for a purpose unrelated to the purpose for which the data was collected, Valitana will notify you and will explain the legal grounds for processing.

Valitana will only retain personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. When determining the appropriate retention period for personal data, Valitana considers the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of the data, the purposes for which we process the data, and whether we can achieve those purposes through other means. Once the retention period has expired, we will securely dispose of or anonymize personal data in accordance with our internal data retention and destruction policies.

Valitana may be legally obliged to disclose subscriber’s personal information without its knowledge to the extent that Valitana is required to do so: (a) by law; (b) in connection with any ongoing or prospective legal proceedings; and (c) in order to establish, exercise or defend Valitana legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Purpose and Lawful Basis for Processing

Valitana will only use subscriber personal data for the purposes for which required to be collected it and only where there is a lawful basis for such processing, for example:

Sharing of Personal Information

Valitana may share aggregate or deidentified information about the Site or services usage with third party business partners, including affiliated companies. However, Valitana does not share personal information or otherwise specific user information with third parties for those third parties’ own purposes. However, Valitana may share personal information, as well as technical information about our Site or the services usage, with our third party service providers, or as needed to protect the rights, properties or legitimate interests of Valitana, including as necessary in Valitana’s sole discretion to comply with legal or contractual requirements, or legal process. Valitana may also share certain personal information or other user information as necessary for a merger, acquisition, or other corporate reorganization.

Cookies, Tracking Technologies and Your Choices

Valitana may use cookies on the Site to support operational functionalities, including to remember a user ID to make your log-in or other services experience more efficient. Valitana may also use cookies or other tracking technologies to gather information and conduct analytics about the use of our Sites and services. Valitana does not track Site visitors over time and over third party websites, nor do we authorize third parties to do the same on our Site. We do not respond to browser Do-Not-Track settings. You may disable cookies through your browser settings, but please remember that certain features of the Site may not work as intended.

Information Security

Valitana takes reasonable steps to secure the Site and services, however no information security can be guaranteed. Each subscriber will be provided a user name to access their Site services, and will be prompted to set a password upon first logging in. You are obligated to keep your password secure and not share it with any unauthorized user. If you have any indication that your account has been accessed or used without authorization or otherwise in excess of the rights and permissions granted to you in the Master Services Agreement, you agree to immediately change your password and notify Valitana at compliance@valitana.com.

Jurisdiction

The Site and services are hosted in the United States, and your use of the Site and services is governed by United States law and, for subscribers, the Master Services Agreement. If you are using the Site or services from outside the United States, please be aware that your information may be transferred to, stored and processed in the United States and other countries where our servers are located and our databases operate. The data protection and other laws of the United States and other countries might not be as comprehensive or protective of certain rights as those in your country. Under United States law, your information may be subject to access requests from government authorities. By using this Site and services, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we may share personal information as described in this Privacy Policy.

Contact Details

You can reach our Data Protection Officer/Legal/Controller at compliance@valitana.com, and our EU/UK Representative at contact@gdprlocal.com

Rights of the Data Subject

Valitana is committed to protecting the security, confidentiality, and privacy of its information resources including EU and EEA personal data in accordance with the requirements set forth in the General Data Protection Regulation (EU) 2016/679 ("GDPR"). Valitana complies with the GDPR as it relates to use and sharing of subscriber’s personal data. Under certain circumstances, subscriber has rights related to its personal data. These include the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

Subscriber will not have to pay a fee to access personal data (or to exercise any other rights). However, Valitana may charge a reasonable fee if subscriber’s request is clearly unfounded, repetitive, or excessive. Alternatively, Valitana may refuse to comply with your request in these circumstances. Valitana may need to request specific information from subscriber in order to confirm subscriber’s identity. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. Valitana may also request additional information in relation to subscriber’s request to speed up response time. Valitana aims to respond to all legitimate requests within one month. Occasionally it may take longer than a month if subscriber’s request is particularly complex or if there are several requests.

Obligations

Information about the obligation that you have as a data controller/process. The controller / processor obligations are not explained, we would advise to add a separate item. (e.g., the collected data will be used lawfully, fairly and in a transparent way.)

Contact Us

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Schedule a demo to see how Valitana can help your team. Or contact us by email at sales@valitana.com.